Customer Care Job at RDMall (OPC) Pvt. Ltd.
Candidate Requirements
Graduation Only | 6 months to 5 yrs exp | 20 - 30 yrs age only
Job Summary
Handling inbound or outbound calls and/or emails. Candidates with little or no experience are welcome.
Job Details
Locations:- Chandivali, Saki Naka, Andheri East, Mumbai - 400072
Shift Timings:- 12:00 pm - 08:00 pm (day shift)
9:00 am - 5:00 pm (day shift)
Weekly Working Days:- 6 Days
Week Off:- Sunday
Salary & Compensation
Salary Offered:- ₹ 8000 to 15,000 (monthly) Incentives Structure:- Performance-based Incentives
Selection Criteria Resume:- Required
Education: - Minimum 12th Passed.
Experience:- Minimum 6 months of experience in Customer Care mandatory
Age:- 20 - 30 yrs
Ownership:- Android Phone
Communication:- Excellent English skills - Ability to Speak, Write & Read
Fluent Hindi skills - Ability to Speak
Documents:- Aadhar Card
Pan Card
Marksheets and Degree
Joining and Relieving Letters
Salary slips
Job Description
● Handling inbound or outbound calls and/or emails
● Knowledge of MS Word, MS Excel, Google Workspace, and Google Apps.
● Working on short SLA and clearing backlogs.
● Should be familiar with Customer Empathy, and customer service.
● Ensure no errors occurred while assisting customers
● Reaching productivity that meets job standards, while working with speed and
accuracy.
● Answer queries about products or the company.
● Responding in a timely and effective manner to all internal communication
● Adheres to and supports company policies and practices
How to Apply:
Click the Below Link to Apply for this Job
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