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Customer Care Specialist - Bengaluru

Updated: Sep 19, 2023

Customer Care Job at Uniorbit Technologies Private Limited

Candidate Requirements

Graduation Only | 6 months to 5 yrs exp | 20 - 30 yrs age only


Job Summary

Handling inbound or outbound calls and/or emails. Candidate must have international Support Experience


Job Details

Locations:- Bellandur, Bengaluru (3 Openings)

Marathahalli, Bengaluru (3 Openings)

BTM Layout, Bengaluru (3 Openings)

HSR Layout, Bengaluru (3 Openings)

Begur, Bengaluru (3 Openings)

Kaikondrahalli, Bengaluru (3 Openings)

Harlur, Bengaluru (3 Openings)

Bellandur, Bengaluru (4 Openings)

Shift Timings:- 2:00 pm - 11:00 pm (day shift)

8:00 am - 5:00 pm (day shift)

8:00 pm - 5:00 am (night shift)

4:00 am - 1:00 am (night shift)

Weekly Working Days:- 6 Days

Note: Rotational off and Rotational Shift time


Salary & Compensation

Salary Offered:- ₹25.0 K to ₹35.0 K (monthly) Incentives:- PF & ESIC Incentives Structure:- No Incentives


Selection Criteria Resume:- Required


Education: - Graduation degree mandatory


Experience:- 6 months to 5 years of experience in Customer Care mandatory


Age:- 20 - 30 yrs


Ownership:- Android Phone


Communication:- Excellent English skills - Ability to Speak, Write & Read

Fluent Hindi skills - Ability to Speak

Documents:- Aadhar Card

Pan Card

Marksheets and Degree

Joining and Relieving Letters

Salary slips


Job Description


● Handling inbound or outbound calls and/or emails

● Knowledge of TAT, compliance, ticketing systems, and CSAT.

● Working on short SLA and clearing backlogs.

● Should be familiar with Customer Empathy, and customer service.

● Ensure no errors occurred while assisting customers

● Reaching productivity that meets job standards, while working with speed and

accuracy.

● Answer queries about products or the company.

● Responding in a timely and effective manner to all internal communication

● Adheres to and supports company policies and practices


How to Apply:

Click the Below Link to Apply for this Job


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